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Plumbing

How to Fix Water Softener Issues

Quick Answer

Check the salt level, clean the brine tank, and check the settings.

How to troubleshoot Water Softener Issues

A water softener that is not working properly can cause hard water problems. This guide covers diagnosing and fixing the issue.

Step-by-Step Fix

  1. Check the salt level in the brine tank - top up if needed.
  2. Clean the brine tank to remove salt bridges.
  3. Check the settings on the control head.
  4. Check the power supply and regeneration cycle.
  5. If the softener is still not working, call a technician.

Common Error Codes

CodeMeaningResolution
Hard water persistsLow salt or settingsCheck salt and settings.
Softener not regeneratingPower or timer issueCheck power and timer settings.

Frequently Asked Questions

Why is my water softener not working?

Low salt levels, salt bridges, or incorrect settings.

How often should I add salt to my softener?

Every 4-6 weeks, depending on usage.