How to Fix a Macerator Toilet Not Working

Overview

A macerator toilet that is not working can be a serious problem. This guide covers diagnosing and fixing common macerator issues.

Step-by-Step Fix

1. Begin by checking the power supply to your macerator unit. Ensure the plug is securely inserted into the wall socket and that the socket itself is switched on at the wall.
2. Next, locate your consumer unit (fuse box) and check the circuit breaker or fuse specifically for the macerator toilet. If it has tripped, reset it by flicking the switch back to the 'on' position; if it immediately trips again, there might be a more serious electrical fault.
3. If the macerator unit is making a humming sound but not actively pumping or flushing, this often indicates a blockage inside the macerator itself or in the pipework. Listen carefully to confirm the humming noise, as this tells you the motor is receiving power but can't spin freely.
4. **Safety First:** Before doing anything else, switch off the power to the macerator at the wall socket and, if possible, at the consumer unit to prevent accidental operation. Carefully check the toilet bowl and the inlet pipework for any visible foreign objects that might be causing an obstruction and remove them using gloves.
5. Once you've checked for and cleared any blockages, you can attempt to reset the macerator unit. Switch the power off at the wall socket, wait for about 30 seconds, and then switch it back on again to see if the macerator now functions correctly.
6. If you have followed all these steps and the macerator toilet is still not working, it's time to call in a professional plumber. Explain all the troubleshooting steps you have already performed, as this will help them diagnose the problem more quickly and efficiently.

Common Symptoms & Diagnostic Resolutions

Review the common error codes and operating symptoms below to quickly identify the root cause of the fault before ordering replacement parts.

Frequently Asked Questions